We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Three: going from SIM-only to PAYG

eagle
eagle Posts: 586 Forumite
Part of the Furniture Combo Breaker
Has anyone got any idea how easy it is to move from a Three SIM-only account to PAYG on the same network?

I've tried searching online, including their website, but I'm either getting ancient search results or more in terms of going the other way (i.e. PAYG to pay monthly).

I'm just looking for the steps that I need to take to get this done once my 12 months minimum terms is up. I presume I need to call Customer Services? Then what? Will they send me a new SIM? I don't need one but just want to find out the correct procedure.

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    30 days before 12 months expire call them and ask to get switched to PAYG at the end of the minimum term. Most likely it will be the same SIM.

    Take notes of everything and ask for a confirmation.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.