First Direct say £150 not eligible through MSE link

Frank121

Hi All,

Can I ask how you guys/girls applied for the switch; did you fill in the switch during the sign up process or do the switch by phone?

I am asking because I will help my parents make the switch but they didn't fill the switch form online so I would like to gain some experience on what’s required over the phone including setting up security and internet banking.

I already have a first direct account so personally I am not eligible for the switch so can't gain any prior experience on the process.

Thanks!
Frank

djpailo

I did it all online. You then have to ring them to arrange internet access by setting up security passwords etc.