Driver power state failure

aaroncaz

When I downloaded BIOS updates yesterday I had to install "Akamai netsession interface" now my firewall wants to block some of it, was it safe to download this?

bod1467

http://windowssecrets.com/forums/showthread.php/155590-Keep-or-Remove-Akamai-NetSession-Interface

Akamai isn't a necessary item as far as I can see (from a quick Google).

esuhl

aaroncaz wrote: »

"How Do I Fix a Driver Power State Failure in Windows 8?

"Driver Power State Failure" is an error that is displayed in Blue Screen of Death (BSOD). This error is mostly displayed due to incompatible or inappropriate driver for any hardware device that a computer system may have.

A simple restart is often all that is required to resolve the issue. If the problem still persists even after the restart, the computer must be restarted in safe mode, and the problematic device driver must be uninstalled. Since Windows 8 does not allow users to press F8 or Shift + F8 during system startup to enter the advanced boot menu by default, administrators must enable legacy advanced boot menu manually before entering the safe mode. Once Windows 8 computer is started in safe mode, the problematic driver can be uninstalled to resolve the issue.

After uninstalling the problematic driver, its new and compatible version must be installed.

Note: The exact information of a problematic device driver can be found by going through the minidump file that is automatically generated by Windows 8 when the Blue Screen of Death appears. In order to view the generated minidump file that has .DMP extension, BlueScreenView can be downloaded and executed."


This I don't understand.It's so difficult when these things go wrong.

What you've quoted is the introductory explanation of what the following step-by-step guides actually do. The first guide shows you how to enable the legacy advanced boot menu, which is a prerequisite for the second step-by-step guide which shows you how to uninstall an affected driver, which should resolve the problem.

I'm not entirely sure how obvious it might be which driver is causing the problem -- hopefully it will be flagged up in the Device Manager.

When a BSOD (blue screen of death) occurs, a partial memory dump is made to a .DMP file. That file might contain clues as to which device driver is causing problems. The suggestion is to use a program called BlueScreenView to analyse the minidump. If there's nothing obvious in the Device Manager, then hopefully the minidump with pinpoint the problem.