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Quidco -- why is there not more anger?

Quidco has had "technical difficulties" for a week now and are not paying any cashback to anyone who tries to claim it.

They must be sitting on a massive pile of cash that they're just not handing over to people who've done their side of the deal.

Imagine if a bank said, "we're having technical difficulties and so you can't withdraw any money". They'd be fined millions. There'd be a huge scandal.

Yet I can't seem to find anyone else who's angry about this apart from me.

Maybe everyone else is really rich and doesn't need the money.
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Comments

  • I have had the same. I had 50p confirmed last week but it didn't show up in my available payments and forgot about it. Then this morning, I had £160 confirmed and that still isn't there. I spoke to them and they said 'Confirmed cashback now takes 24 hours to show as available'.

    That doesn't explain why it's been over a week for my 50p to show.

    They then went on to say they have technical difficulties and will take a few days to sort it out... not holding my breath it'll be sorted that quick though
    x
  • Oh dear - I too have some payments due,

    This is usually what happens at the beginning of a business going belly up, I hope this isn't the case here!
  • gollum007
    gollum007 Posts: 321 Forumite
    Part of the Furniture 100 Posts
    I was thinking that when they sent out the payment delay by a week email- Cashflow issues.

    First rule with cashback- Not guaranteed until and unless it hits your account.

    -Gollum
  • pollypenny
    pollypenny Posts: 29,445 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm fairly new to Quidco, but I am waiting for a payment, odd bits, but they said I have to wait for 12 weeks for the last to track.

    How long do we wait for surveys to be paid?
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • I am more angry at the patronising emails they have sent me when I asked why my money wasn't available to be paid.
    £15900 loan (including interest) over 3.5 years to pay off...can I do it sooner???
    £940/£15900

    Weight loss 0/28 lbs
  • MarkBargain
    MarkBargain Posts: 1,641 Forumite
    I hardly use Quidco any more, preferring Topcashback.

    I did book a hotel through Hotel.com on Quidco a few months ago for the 10% cashback advertised at the time and that has just been declined. It was perfectly valid and should have been paid, but someone has kept my money.
  • I just requested a payment via my Paypal account, and that has been accepted, I'll have to wait and see if the money arrives.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I must say Quidco have very impressive offices in Shoreditch, not cheap offices by any means.

    I believe the parent companies are based off shore to "minimise" their liability to UK tax...
  • wolfers wrote: »

    Imagine if a bank said, "we're having technical difficulties and so you can't withdraw any money". They'd be fined millions. There'd be a huge scandal.
    .



    This has been happening lately and I don't remember banks getting fined millions for it - do you?


    Quidco always seemingly have problems paying out - do a search for threads about them
    Dont rock the boat
    Dont rock the boat ,baby
  • System
    System Posts: 178,443 Community Admin
    10,000 Posts Photogenic Name Dropper
    I hardly use Quidco any more, preferring Topcashback.

    I did book a hotel through Hotel.com on Quidco a few months ago for the 10% cashback advertised at the time and that has just been declined. It was perfectly valid and should have been paid, but someone has kept my money.


    Same here , I did use Quidco for a transaction which should have had £25 cash back but it was declined , when I went to raise a claim I couldn't as they don't accept claims from that particular merchant.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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