EE dongle return

justtryingtogetby

I'll keep this simple - I bought a Dongle from EE, they said I'd have enough data - I don't. I want to return it but they are saying they don't do returns. Can this be right?

Double_V

Is it pay as you go or on a contract ?

justtryingtogetby

Contract - I took a 25g plan and it's not enough data and what to come out of it. I know it's foolish to get into, but they're saying I have to buy myself out of the whole contract - no cooling period..

almillar

How long has it been? I think it's usually 14 days you're allowed... But 25GB - that's a lot - what are you using it for, and what did you tell them you'd use it for?!

macman

No automatic right to cancel after the contract commences, save what their own cancellation policy allows-what does the contract say? Can you not upgrade to get more data? 25GB per month is already very high.
Unless you can prove that it was mis-sold, which is another argument altogether.
Did you buy in store or not?