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EE dongle return

I'll keep this simple - I bought a Dongle from EE, they said I'd have enough data - I don't. I want to return it but they are saying they don't do returns. Can this be right?

Comments

  • Double_V
    Double_V Posts: 912 Forumite
    Is it pay as you go or on a contract ?
  • Contract - I took a 25g plan and it's not enough data and what to come out of it. I know it's foolish to get into, but they're saying I have to buy myself out of the whole contract - no cooling period..
  • almillar
    almillar Posts: 8,621 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    How long has it been? I think it's usually 14 days you're allowed... But 25GB - that's a lot - what are you using it for, and what did you tell them you'd use it for?!
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No automatic right to cancel after the contract commences, save what their own cancellation policy allows-what does the contract say? Can you not upgrade to get more data? 25GB per month is already very high.
    Unless you can prove that it was mis-sold, which is another argument altogether.
    Did you buy in store or not?
    No free lunch, and no free laptop ;)
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