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Amazon - Faulty goods from China - want me to pay for return!
Comments
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NotRichAtAll wrote: »how can they offer it for tomorrow if its from china?
Because it is fulfilled by Amazon.0 -
NotRichAtAll wrote: »how can they offer it for tomorrow if its from china?Because it is fulfilled by Amazon.
I wondered the same thing.
How does it come from china if Amazon have it in their warehouse, I assumed it was sent direct from china.
Most stuff comes from china initially
and if it has come from amazon then isnt that were it should be returned to0 -
If that's the one you have bought it's Amazon who will arrange the return rather than the seller - they should be able to get you a returns label.0
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One of the questions on that page is where is the stock being delivered from? The answer is China (By Viworth on 22 July 2015). There is also a later question/answer confirming it comes from China.
So the information was there, albeit not obvious.0 -
GreatBeyond wrote: »If that's the one you have bought it's Amazon who will arrange the return rather than the seller - they should be able to get you a returns label.
nah mine came from china.0 -
Update - their not being the most helpful. Asking for me to send photos of the item now.
Don't see the point. One of the 4 rotors does not turn. Not sure exactly what they want a pic of? Delaying tactics I think and hoping I give up.0 -
[quote=[Deleted User];69382563]Update - their not being the most helpful. Asking for me to send photos of the item now.
Don't see the point. One of the 4 rotors does not turn. Not sure exactly what they want a pic of? Delaying tactics I think and hoping I give up.[/QUOTE]
It will be so that they can have a look and see if they see anything the would obviously causing it not to work.
Also it will be to check if there is a claim against the courier or if it would be their supplier/manufacturer that they would be getting in touch with about this.
It's pretty standard for sellers on Amazon to ask for a picture if something isn't working or damaged.
Pretty much all mobiles have a camera now so it should take you about 5 minutes (if that) to take quick picture and send it through to them.0
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