We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Emirates
Options
MonkeyLobster
Posts: 1 Newbie
Hi folks.
Just looking for a hand, here.
I'm trying to claim for compensation regarding a flight that I took from Glasgow to Bankgok, via Dubai, in 2008. The flight was delayed by 5hrs due to some of the wheels on the plane needing replaced. I should be due around £450 in compensation and I complained to Emirates in 2013, but they took the extraordinary circumstances route and denied responsibility.
I found my original emails and replied to Emirates and mentioned the recent European Court of Justice ruling however, they have responded to say that the flight was now more than 6 years ago, so they wouldn't be giving me any compensation.
I could accept their point of view had I not done anything at all, but given that I did make a complaint, surely any time frame should date from then?
Thanks for reading,
ML
Just looking for a hand, here.
I'm trying to claim for compensation regarding a flight that I took from Glasgow to Bankgok, via Dubai, in 2008. The flight was delayed by 5hrs due to some of the wheels on the plane needing replaced. I should be due around £450 in compensation and I complained to Emirates in 2013, but they took the extraordinary circumstances route and denied responsibility.
I found my original emails and replied to Emirates and mentioned the recent European Court of Justice ruling however, they have responded to say that the flight was now more than 6 years ago, so they wouldn't be giving me any compensation.
I could accept their point of view had I not done anything at all, but given that I did make a complaint, surely any time frame should date from then?
Thanks for reading,
ML
0
Comments
-
Sorry, you need to have started court proceedings within 6 years not just a complaint to them.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.8K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.5K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards