NHS Trust PCN

TB2013

Hi,

I received a PCN from a hospital car park yesterday (England), and although I am aware of the usual appeal procedure etc. this one is a little different because there appears to be no PPC associated with this, so I'm unsure if NHS trusts act in a different way.

The Yellow envelope thing stuck to the windscreen had "Penalty Charge Notice" written across it, although the actual PCN does say Parking Charge Notice at the top left. However it does mention penalty notice again in the appeals section. Can I use this wording in my favour somehow to get it cancelled?

Or is it safe to ignore this one / wait for a NtK?

I didn't really look at any signs, there was none on entrance, just some wording next to the P&D machines.

This is the PCN received.

hxxp://imgur.com/a/LCt9C

Thanks for any help.

Umkomaas

http://m.imgur.com/a/LCt9C

The hospital trust does not belong to an ATA, so won't have electronic access to your details via the DVLA. As landowners the could make a paper application for them, but the likelihood is extremely remote.

Do nothing - make absolutely no contact with them whatsoever - they are very unlikely to contact you. But if they do somehow obtain your details, come back. There's some potential fun to be had with this - 'PENALTY CHARGE' indeed!

The_Slithy_Tove

Standard procedure. Wait for the NtK.

When you do appeal, you will need to remove from the template any challenge relating to the contract with the landowner (they are the landowner) or authority from the same to issue tickets. You should also raise their deliberate misrepresentation of authority concerning "penalty", although that could out you as the driver (as it's the driver who would have found the envelope on the car).

P.S. Some NHS Trusts are AOS members, I believe. Which hospital was it?

Umkomaas

Some NHS Trusts are AOS members, I believe. Which hospital was it?

Not this one - Ipswich Hospital Trust. Have checked it out. I doubt they'll come back to the OP.

TB2013

Hi all,

Firstly thanks for the responses that were received previously.

Today the below was received, which is the first letter (and therefore the NtK) received.

I have gone onto their website to see what it said, and under the appeal section it states:

Sorry it is now too late to appeal - the Parking Charge Notice was affixed to the vehicle (xxxxx) the driver had the opportunity to appeal.

The parking operator also wrote to the registered keeper with an opportunity to appeal - no appeal was been received within the time period.

No other letter has been received (the parking operator is essentially the hospital). Not sure how to advance this one onwards, as the NtK has so many flaws against PoFA (which I assume still applies?) but if they don't accept an appeal do I take it directly to the hospital?

Letter:

hxxp://imgur.com/hZMYLD4
hxxp://imgur.com/vzQvkzx

Many thanks

pappa_golf

Aintree hospital is not in a recognised group , but read this http://forums.pepipoo.com/index.php?showtopic=102748

Guys_Dad

Two things.

First of all, and a bad coincidence, when you look at the first tinypics URL you supplied, select "next". A bit drastic, even for an IPC member!

Second, the letter refers to "Our Client". That suggests that they are debt collectors or acting as such. Lots of good advice on NEWBIES sticky thread to deal with debt collectors.

see more here https://bmpa.zendesk.com/hc/en-us/articles/203563192-Ultimate-Customer-Solutions-UCS-

Edna_Basher

There’s something very fishy going on at Ipswich Hospital NHS Trust.

Here are the links to your pictures.

http://imgur.com/hZMYLD4
http://imgur.com/vzQvkzx

This letter was sent from IPC member, Solution Labs Ltd, t/a Ultimate Customer Solutions on behalf of their “client”, Ipswich Hospital [sic].

The letter actually claims to be a “Parking Charge Notice” (i.e. Notice to Keeper). The letter attempts to explain that the charge was not a “penalty” or “fine” (despite the original windscreen ticket being labelled as a “penalty”). At least UCS don’t attempt to claim the right to use the provisions of POFA to hold the keeper liable for the charge.

The letter also confirms that the original “contract” was between the driver and Ipswich Hospital.

This begs the question as to why the DVLA believed it appropriate to give Solution Labs Ltd the keeper's details when a) this is a matter of alleged breach of contract, not trespass, b) the parking “contract” was between the driver and an entity that was not an approved operator of either the BPA or the IPC and c) Solution Labs Ltd had no involvement in this “contract”.

pappa_golf

they have told lies to the DVLA

TB2013

Edna_Basher wrote: »

There’s something very fishy going on at Ipswich Hospital NHS Trust.

Here are the links to your pictures.

http://imgur.com/hZMYLD4
http://imgur.com/vzQvkzx

This letter was sent from IPC member, Solution Labs Ltd, t/a Ultimate Customer Solutions on behalf of their “client”, Ipswich Hospital [sic].

The letter actually claims to be a “Parking Charge Notice” (i.e. Notice to Keeper). The letter attempts to explain that the charge was not a “penalty” or “fine” (despite the original windscreen ticket being labelled as a “penalty”). At least UCS don’t attempt to claim the right to use the provisions of POFA to hold the keeper liable for the charge.

The letter also confirms that the original “contract” was between the driver and Ipswich Hospital.

This begs the question as to why the DVLA believed it appropriate to give Solution Labs Ltd the keeper's details when a) this is a matter of alleged breach of contract, not trespass, b) the parking “contract” was between the driver and an entity that was not an approved operator of either the BPA or the IPC and c) Solution Labs Ltd had no involvement in this “contract”.

My thoughts exactly - the signs at the hospital reference their own terms, not the BPA nor the IPC, so why they have got UCS involved I have no idea!

I'm aware this is a debt collector agency, but as this is essentially the NtK (and not just usual DC garbage) where do I stand? I'd rather kill this off now, rather than drag it out for 6 years, but they have essentially denied the keeper the right to appeal? Although that's probably about right for the IPC!

I'm just confused as, like you say, the contract was with the hospital. I'll read a bit more into UCS, and see if it's worth a complaint directly to the DVLA.

Thanks again for the replies

TB2013

Guys_Dad wrote: »

Two things.

First of all, and a bad coincidence, when you look at the first tinypics URL you supplied, select "next". A bit drastic, even for an IPC member!

Second, the letter refers to "Our Client". That suggests that they are debt collectors or acting as such. Lots of good advice on NEWBIES sticky thread to deal with debt collectors.

see more here https://bmpa.zendesk.com/hc/en-us/articles/203563192-Ultimate-Customer-Solutions-UCS-

Haha I did laugh at that!

Yes I was contemplating whether to post this or not, but as this is essentially the NtK, I was hoping to get it cancelled rather than drag it on for years. If there is no avenue to explore, then I'll do as advised and ignore.