Bank Transactions

gunsandbanjos

Ben8282 wrote: »

I am confused as to whether you dad was somehow fooled into sending the £7000 himself or if you are claiming that they obtained sufficient information from his pc to do this. If the latter, how? How did they get his banking password? I also believe HSBC use a secure key for internet banking accounts .....

I just set up online banking for my hsbc account and you need a secure key either a physical one or you can generate codes on the app.
I felt like I needed about a hundred passwords and memorable questions!

I work in fraud (not operations) and I'm amazed at the amount of people who seem to fall for these scams. It's huge!

Kernel_Sanders

gunsandbanjos wrote: »

I just set up online banking for my hsbc account and you need a secure key either a physical one or.....

A physical one for online banking??

agrinnall

Kernel_Sanders wrote: »

A physical one for online banking??

Yes, no different to what many other banks require (although the HSBC/FD one is less user friendly than other types in my opinion).

Kernel_Sanders

Oh, I was thinking more like this...