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TalkTalk PVR when you leave

EdwardB
EdwardB Posts: 462 Forumite
Eighth Anniversary 100 Posts Name Dropper
edited 21 March 2017 at 4:11PM in Broadband & internet access
What I want to know is what happens when you move YouView box to another service provider?

Do you lose the saved programmes?

Do you lose PVR?

Can you reformat the thing and make use of it as you can with a SkyPlus box?

I gather it is an industry standard box (YouView) that TalkTalk rebadge.

I also heard that Freeview have their own PVR service that is free.

Has anyone here had oneof these and left TalkTalk?




https://forums.moneysavingexpert.com/discussion/5335283
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Comments

  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    HI EdwardB,

    It depends on when you leave. If you are in contract at the time you leave the Youview box needs to be returned, or a deferred box fee of £75 would be applicable.

    If you are out of contract you can keep the box with no charge. When you move to a different ISP you will lose the features in the TalkTalk Player, boost channels etc. However the box will still function as a PVR, Freeview and On Demand player.

    Cheers

    Mark
    Social Customer Care Team
    TalkTalk
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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