Falcon & Pointer - cold calls

ImaGiant

I've started being pestered by this company. They claim to be exempt from the TPS and give advice on behalf of the Central Ministry of Justice.

Anyone know anything about this situation?

dunstonh

ImaGiant wrote: »

I've started being pestered by this company. They claim to be exempt from the TPS and give advice on behalf of the Central Ministry of Justice.

Anyone know anything about this situation?

Report them for fraud (based purely on what you have said).

No company is exempt from the TPS and no claims company calls on behalf the ministry of justice. The latter has occurred enough for scam warnings to have been issued by various regulatory bodies.

magpiecottage

ImaGiant wrote: »

Anyone know anything about this situation?

I know that Falcon and Pointer are based in Swansea - the most common location for scam PPI claims companies.

They are authorised by the MOJ but then so are most scam PPI companies.

That does not stop them scamming you.

However, you say they are pestering you.

Send an e-mail to info@falconandpointer.com with the title "complaint".

Complain that they have contacted you by (e-mail, phone etc) on (dates) without permission and you want them to cease and desist and to confirm by post to (address) that they will do so.

Keep a copy of the email.

If they start again, you can then take the matter to the Legal Ombudsman.

magpiecottage

I have just visited their website. They boast that you pay them £399 + VAT (about £480) up front and can keep all of the compensation.

That means once you have paid up they can do nothing.

It sounds too much like a Nigerian scam to me.

fermi

Plenty of reports about them in the last few days

http://www.legalbeagles.info/forums/showthread.php?69642-01600469009-01600-469009-Claims-Management-Finance

http://whocallsme.com/Phone-Number.aspx/01600469009

for one number they are using.

CAN be reported to TPS and ICO if a live call of any sort.

TPS: https://complaints.tpsonline.org.uk/consumer

ICO: https://www.snapsurveys.com/swh/surveylogin.asp?k=138312369469

CAN be reported to the ICO if purely an automated one.

ANY claim that they are exempt is a lie.

magpiecottage

I have found that the :Legal Ombudsman is taking an active interest in spam. The difficulty with telephone conversations is actually proving it unless you record it.

magpiecottage

I got an automated call from them to a TPS registered number at 10.58 this morning.

They got a complaint at 11.19.

The MOJ acknowledged receipt of its copy at 11.38.

If you are getting unsolicited calls, do complain and do copy in to consumer@claimsregulation.gov.uk

fermi

magpiecottage wrote: »

If you are getting unsolicited calls, do complain and do copy in to [EMAIL="consumer@claimsregulation.gov.uk"]consumer@claimsregulation.gov.uk[/EMAIL]

Good to know.

fermi

Seems like this lot are doing their best to be the next target of ICO/MoJ enforcement.

As https://ico.org.uk/action-weve-taken/enforcement/home-energy-and-lifestyle-management-ltd/ did

fermi

magpiecottage wrote: »

I know that Falcon and Pointer are based in Swansea - the most common location for scam PPI claims companies.

Same building as:

https://www.claimsregulation.gov.uk/details.aspx/30794

As a result of an investigation, the Claims Management Regulator has decided to impose a financial penalty of £567,423 on Rock Law Limited.

Falcon & pointer = Suite C, 4th Floor, Princess House, Princess Way, Swansea, Wales, SA1 3LW

Rock Law = Suite A, Floor 2, Princess House, Princess Way, Swansea, Wales, SA1 3LW

magpiecottage

Rock Law, HELM?

It is a basic law of the sea that if you do not operate your helm correctly you are liable to end up on a rock.