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with orange, not ee retention

webbit
webbit Posts: 152 Forumite
Part of the Furniture 100 Posts Combo Breaker
im with orange and ee would not offer a retention deal, but i found the samsung s6 free.... 24.99 a month on EE with mobiles.co.uk, ulmtdm mins and txt, 2 gig data, why can ee not offer me this

Comments

  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Because the dealer gets commission and splits it with you.
  • webbit
    webbit Posts: 152 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    ah really interesting to kmow, and also i am on orange,but it was a better deal to get a new contract rather than upgrade ?? so i am going onto EE can i port my number over even though its a new contract
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Not sure about the porting now as although they are separate for some things they are really one outfit. You'd have to check with EE first.
  • username
    username Posts: 701 Forumite
    Part of the Furniture 500 Posts
    webbit wrote: »
    ah really interesting to kmow, and also i am on orange,but it was a better deal to get a new contract rather than upgrade ?? so i am going onto EE can i port my number over even though its a new contract
    It's probably because the dealer gets a new connection bonus of sorts, hence the more favourable price on a new connection.

    You can't port over an Orange number to EE directly using a PAC, so you will need to find another non EE network sim card and shift the number to that, request your PAC from that other network and then bring it back to EE (although it could have been avoided if you'd done it as a migration upgrade with EE or indirectly via a dealer, although beware that some will insist on a new connection, as the dealer is subbing the cost using the bonus).

    EE's retentions use a number of factors to base the retention offer on, but as a rule of thumb if you have made revenue for the company either through overspend or amount of connections then they will be more money in the pot to play with, so to speak.
  • kittykat17
    kittykat17 Posts: 325 Forumite
    Stoptober Survivor
    Hi, just wanted to step in here. To port your number over to EE from Orange all you need do is ask Orange for a pac code. I port Orange customers onto EE all the time and it is a simple case of asking for the pac code. Really not necessary to port to another network and then onto EE.
  • webbit
    webbit Posts: 152 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    have done this on Friday so it wont go through while Monday, thanks, but my point is i got a better deal getting a new contract rather than upgrding
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    kittykat17 wrote: »
    Hi, just wanted to step in here. To port your number over to EE from Orange all you need do is ask Orange for a pac code. I port Orange customers onto EE all the time and it is a simple case of asking for the pac code. Really not necessary to port to another network and then onto EE.


    Orange to EE ports are handled as if you were moving to T-Mobile.


    The two networks still exist in sim and network codes, pnly the name has changed to encompass T-Mobile as EE and Orange as the ugly step sister they dont want you using.

    Eventually the Orange issued sims/accounts will all be transferred to EE(T-Mobile) issued sims.



    The whole plan of transferring O customers to EE sims may reverse.


    Or BT Cellnet may do a Genie again, but use completely different network codes.

    Even BT Mobile Broadband may use unlimited 3G on the old Orange network code/sims as a fill in for landline customers with 4G EE for mobile handsets.


    or BT use 4G and run a seperate provider on 3G only Orange issued sims.
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
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