Signed up to Vodafone - wrong price listed on bill

darinfroyle

I've seen that this forum is one of the good places for Vodafone support so here I am.

I've signed up for a Vodafone account very recently. I signed up on Vodafone.co.uk where the price is listed as £19.80.

I have just checked the bill and the price is £22, not the £19.80 I agreed to pay when I signed up.

This is clearly mistake that I'd like rectified.

darinfroyle

11497842 is the reference number.

grumbler

darinfroyle wrote: »

I've seen that this forum is one of the good places for Vodafone support so here I am.

I've signed up for a Vodafone account very recently. I signed up on Vodafone.co.uk where the price is listed as £19.80.

I have just checked the bill and the price is £22, not the £19.80 I agreed to pay when I signed up.

This is clearly mistake that I'd like rectified.

The first bill is usually bigger because it covers more than one calendar month.

Check the dates.

Vodafone

Hi darinfroyle,

Grumbler is most probably right here.

However, I've got your email and I'll get this checked and update you as soon as I can.

Kind regards,

Lee

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Vodafone UK