PPI first step when company folded?!

gottadothis

Hi

We have had a number of loans over the years and we have never knowingly taken out PPI

However, not so long ago we were contacted by a company who had outlined that they had access to / reviewed our files to explain that we had a realistic claim of 4k plus - given a previous loan with Norton Finance (who I thought were a broker, but may be wrong)....

The details they provided were pretty accurate in terms of loan amount etc and when this was paid - so they clearly have access to something!

Anyway - as opposed to paying the claim company 25% - I thought it may be a good idea to get as much information myself in order to pursue a claim and potentially get 100% as opposed to 75% however; there are some potential challenges relating to the following:

• we have no paper work for any previous loans (some will go back to early 2000s) due to being very disorganised at the time
• we have paid everything we had off (as we stupidly remortgaged with Northern Rock on a Together Loan which is now the worst mistake we ever made)
• we havent got a clue where to request information from given that Norton have gone bust and we are unsure of the lenders!

Is there any kind of central point of contact to check previous loans which will highlight those loans taken out more than ten years ago?

Who do we even approach for details given Norton are no longer in business??

Can anyone point us in the right direction re where to start please ??

One last question - do you think realistically that this exercise (given the circumstances) is likely to be futile and if so, is this where the likes of a PPI specialist could help / navigate their way around the system easier hence we ought to consider paying them!!??

Hope someone out there can help / give some feedback

Many thanks

magpiecottage

Your personal details are not in the public domain. So either the company has obtained it by theft or fraud, or it is making a false statement, presumably in an attempt to make a financial gain for itself (the mere attempt also being fraud).

societys_child

we were contacted by a company who had outlined that they had access to / reviewed our files

How? Have you not thought, that this would probably be illegal and that they'll say anything to get you signed up (and earn their commission) ?

magpiecottage

You could, of course, make a formal complaint to them that they have unlawfully obtained confidential data relating to you.

That poses a real problem for them. They either have to admit to obtaining your personal data unlawfully (in breach of the Data Protection Act 1998) and that you want redress for it.

The only way out of this would be to admit that they did not in fact hold any such information. That would mean, though, that they had made a dishonest representation that they held it when they did not - in order to make a gain (by getting you to sign up to their dubious services).

That would be a breach of section 2 of the Fraud Act.

So the only way to get out of admitting one crime would be by admitting a bigger one.

Not a situation I would like to be in.

-taff

ou have access to your credit file [try Noddle, it's free] which will give you details of companies you have had credit with in the last 6 years.
No one has records of your credit from before then, only you know. Some brokers were regulated, some weren't.

So....what are you trying to complain about, when was it sold to you, and who sold it to you?