TalkTalk - price hikes

50Twuncle

I have a fibre internet connection through TT - Started 8 months ago and this morning, I received an email from TT - informing me that my fibre connection would go up from £5 to £7.50 per month - that's a 50% rise
How can they get away with this ?
Surely - since I signed up at £5 per month - they have to stick to this amount and are not allowed to just raise it at will ?

jed_2

moneysavingexpert.com/news/phones/2015/08/millions-of-talktalk-customers-to-be-hit-with-price-hikes-from-october-but-you-can-beat-them


Apparently you can leave them with no cancellation charge according to this article above.


Does anybody know if I could still take my phone number with me if I cancel?


(Cant post links but just stick www. in front)

cajef

50Twuncle wrote: »

Surely - since I signed up at £5 per month - they have to stick to this amount and are not allowed to just raise it at will ?

Have you tried reading the terms and conditions you agreed when you signed with them, most included the right to increase prices at any time.

moksha_2

I too had the same email today.

I have their simply broadband package and for me their prices increased from £3.50 to £5.00 a month in June and now only 5 months later it is increasing again to £7.50. That's an increase in 5 months of 115%

They have also increased their call package prices ... I'm already looking elsewhere.

joe134

moksha wrote: »

I too had the same email today.

I have their simply broadband package and for me their prices increased from £3.50 to £5.00 a month in June and now only 5 months later it is increasing again to £7.50. That's an increase in 5 months of 115%

They have also increased their call package prices ... I'm already looking elsewhere.

I'm expecting mine any day. Oct 1st newprice rise.?
I tried beating the line upfront rental, but, outside the 60 day rule.
I'm out of contract at present, and she tried to transfer me to another, which I declined, at present.
No point in contracts, when they are meaningless.
Been with them years.aol,cpw, now tt, so I'm expecting a hell of a hike.
I am on aol plat,£2 per month.have been on that for years,unlimited BB and calls anytime, plus line rental upfront.
The trouble is, everywhere else is the same.
I will wait an see, better the devil you know sometimes.
Looking at the board here, it seems all companies are giving agro.