Debit card transaction not showing

bobblebob

Bought some new trainers this morning from a shop costing £32.99. Paid on my card, everything went through normal and got a receipt. Just looked at my online banking now and nothing is pending to come out of my account, and the amount hasnt been earmarked on my available balance like normal

I know this can happen with smaller debit transactions that dont reach the floor limit, but never had this happen for larger transactions

eskbanker

How do you know what the floor limit is at the retailer you bought them from?

Or they could have technical/comms problems, etc....

hop3y

Are you with Santander by any chance?

Mines been doing that over the last 4 or 5 weeks.

bobblebob

No Halifax. And i paid for something else from the same shop the other week costing £15 and that showed up straight away

originator

My Santander online banking is still not showing a £250 payment I made to Tesco credit card on the 19th(over the phone with debit card).Tesco IS showing the payment has been made.Odd.

agrinnall

Whatever happens, please don't have a rerun of this thread https://forums.moneysavingexpert.com/discussion/5328611

colsten

It is perfectly normal that, for a variety of reasons, some debit card transactions will not show up on your online transactions, and not be reflected on your 'available balance', for several working days.

originator

I guess I've just been spoilt by faster payments showing almost instantly........

colsten

Faster Payments have nothing to do with debit card transactions.

originator

I know,but technology being what it is I started taking things for granted