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United airlines
J_warnett
Posts: 1 Newbie
Hello
My flight was recently cancelled without any notification. I was flying from Newcastle to New York. Not only did I lose a full days holiday but had to pay for the hotel for the night we weren't there. We were put into the next days flight.
I used the template on this website to apply for compensation - £440 per person.
Untied have wrote back citing safety reasons and that they don't apply to regulation EC261/2004, so no refund but a credit note for flights for $300 each.
I don't want a credit note for another United flight but do want a refund. Are they correct saying I'm not entitled to a refund?
Any advice would be appreciated.
My flight was recently cancelled without any notification. I was flying from Newcastle to New York. Not only did I lose a full days holiday but had to pay for the hotel for the night we weren't there. We were put into the next days flight.
I used the template on this website to apply for compensation - £440 per person.
Untied have wrote back citing safety reasons and that they don't apply to regulation EC261/2004, so no refund but a credit note for flights for $300 each.
I don't want a credit note for another United flight but do want a refund. Are they correct saying I'm not entitled to a refund?
Any advice would be appreciated.
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