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Patience vs Vodafone Customer Service

Longest wait ever for 1h.37minutes for the Customer Service, just to be disconnected after all that waiting! Disgrace ! Is it a norm these days ?
youtube.com/watch?v=wVr2w7ln2Eo

Comments

  • In answer to your title, Vodafone wins every time.

    You're fortunate you couldn't get through. See the Vodafone Complaints Thread.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi MortalCombat,

    Thanks for making me aware of this.

    If you still need help with what you were calling us about, email me via the Contact us form here.

    To access the form you'll need to enter the code WRT135.

    As well as stating your query in the question box, please also quote "MSE Forum".

    Once sent, you'll receive an automated reply with a reference number. Post it on here and I’ll check I've received it.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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