No Win No Fee - what are the costs?

dcbradley

Regarding a compensation claim for delayed arrival - I’ve been looking at the charges these “No Win – No Fee” companies state – and there’s quite a difference between them!


Some appear to be a straight % (can vary up to 27%) – Others will add on an extra “Admin charge” per passenger. And then some mention keeping the full amount of any interest award (up to 8%) that a court may make….


Why is there such a variety of charges – are these situations not capped to a maximum “Success Fee” as per injury claims – do these use a Conditional Fee Arrangement with set limits?


Any suggestions as to what is an acceptable “Success Fee” arrangement?

Alan_Bowen

It is a free market, you can choose to take the case yourself and lose nothing from any sum paid by the airline but otherwise, you pays your money and takes your chance. One NWNF business appears to have ceased trading, in some cases allegedly after collecting payment from the airline so make sure you know who you are dealing with.

dcbradley

Thanks - very valid input....


Anybody care to suggest benefits of high charges or gains from low charges?


At the moment I have very little to go on to help me decide whether to go on my own or choose a NWNF company and if so which one.


All input welcome.


Thanks

principlecounts

I went with Airhelp, and won my case. They take 25% of the winnings. My case was complex that is beyond my skillet and knowledge to fight on my own. In first instance send a compliant to the airline. If no success, send all comms to Airhelp.

Vauban

Dcbradley: choose carefully; as you imply, NWNFs are not all the same. My only advice is to go for a solicitor - some NWNF are just claims companies.

tracylou

Hi dc,

Before you do anything, you should read Vaubans guide which has all the information you need to claim compensation yourself.

But, for some unknown reason, MSE has removed all links to this guide. However, the good news is that you can download it on Google. This is an excellent guide which has helped probably everyone on this forum, myself included, so I can't understand why it's been removed.

I believe Botts is the most popular NWNF company on this site as they've won some high profile cases concerning flight delays over the last few years. Whatever you decide, good luck with your claim.