Is this a record? E.on screw up even before the switch!

E.ON_Company_Representative:_Helena

Maxwell007 wrote: »

ok I have not got it yet, please could you send to my Hotmail address that was also on that email, my work address maybe playing up today, thanks, your a super star

Done

Thank you

Maxwell007

loooooo0l BIG THANKS Helena,
It’s so good to be joining a Professional Energy Company with great people like you working for them, have a great day.

E.ON_Company_Representative:_Helena

Maxwell007 wrote: »

loooooo0l BIG THANKS Helena,
It’s so good to be joining a Professional Energy Company with great people like you working for them, have a great day.

Thanks very much :D

No problem at all.

Helena

jngaithe

Hi Guys,


I received the Cheap energy email on the 7th of september and the website still has my application in process.


I called Eon and they had no clue what I was talking about when i enquired about the switch? Is there a delay in making the switch? Any feedback would be great


thanks

E.ON_Company_Representative:_Helena

jngaithe wrote: »

Hi Guys,


I received the Cheap energy email on the 7th of september and the website still has my application in process.


I called Eon and they had no clue what I was talking about when i enquired about the switch? Is there a delay in making the switch? Any feedback would be great


thanks

Hiya jngaitheand welcome to the forum.

As you've had the cheap energy club email, it sounds like it's on it's way.

Are you changing supplier to us? Or just changing tariff?

I'm sorry that we didn't help you when you called though, all things to do with the MSE collective switch are being looked after by a specialist department and they should have put you through.

I can check the status of the account for you, if you'd like to email me your name and full address to the email in my profile page I'll have a look.

Helena

jngaithe

Hi Helena,


Thanks for your reply. I tried to message you but could not see your email address on your profile page.

In answer to your question i moved house so hadnt registered with Eon, although i did about a week ago on a non fixed tarriff in the meantime.

Could you message PM me and i will respond.
Kind regards