EE Early Cancellation Fees?

pezz18

Hi,
I signed up to an EE broadband / phone package last year through MSE.


I have paid upfront for the year, and only have until mid October until my contract ends with EE.


Today, I have taken the plunge and signed up for the SSE Fibre broadband deal which expires today!


Does anyone know if I will be billed an early exit fee from EE seen as I haven't fulfilled the full 12 months of my contract - even though I paid upfront!?


I found this in their T&Cs:
Standard Broadband Plans [FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik](up to 17Mbps)[/FONT][/FONT]
Monthly Plan Cost + LR
Termination cost for each month left in contract
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik][/FONT][/FONT][FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]• Unlimited Broadband and Weekend Calls[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik][/FONT][/FONT][FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]£26.35[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik][/FONT][/FONT][FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]£11.13[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik][/FONT][/FONT][FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]• Unlimited Broadband and Anytime Mobile Calls[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik][/FONT][/FONT][FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]£31.35[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik][/FONT][/FONT][FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]£15.05[/FONT][/FONT]


Any help would be great,,,, before I even attempt to call them and get in a queue or go around in circles on an automated system!


Thanks all

derrick

pezz18 wrote: »

Hi,
I signed up to an EE broadband / phone package last year through MSE.


I have paid upfront for the year, and only have until mid October until my contract ends with EE.


Today, I have taken the plunge and signed up for the SSE Fibre broadband deal which expires today!


Does anyone know if I will be billed an early exit fee from EE seen as I haven't fulfilled the full 12 months of my contract - even though I paid upfront!?


I found this in their T&Cs:
Standard Broadband Plans [FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik](up to 17Mbps)[/FONT][/FONT]
Monthly Plan Cost + LR
Termination cost for each month left in contract
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]• Unlimited Broadband and Weekend Calls[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]£26.35[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]£11.13[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]• Unlimited Broadband and Anytime Mobile Calls[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]£31.35[/FONT][/FONT]
[FONT=Rubrik,Rubrik][FONT=Rubrik,Rubrik]£15.05[/FONT][/FONT]


Any help would be great,,,, before I even attempt to call them and get in a queue or go around in circles on an automated system!


Thanks all

I am doing something similar in the next week but to the Sky offer via MSE.

My contract ends late October and I have spoken to EE, from what I already thought and confirmed by EE is that the upfront payment is gone,(that would always happen as it was non refundable as are all upfront line rental payments), and so will the payment for my BB for October payable around the 10th, but I was told that any time left on the BB contract and not used would be refunded, not sure about that but not bothered anyway as it is only £2.50 per month. HTH


.