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How can I get an answer re talktalk

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Talktalk have a forum/community page where it's possible to ask questions, dumb or not, yet despite 92 viewings, there has been no reply. Because we may be moving soon, I simply want to know if we can take the same phone number with us and if there is a charge.

Yes they also have a phone number to call, but I am fed up with hesitant replies from the Philippines which to me, does not instill confidence.

Comments

  • VisionMan
    VisionMan Posts: 1,585 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi, on the thread you have started on the TT community forum, ask for a moderators assistance. They'll pick it up.
  • System
    System Posts: 178,342 Community Admin
    10,000 Posts Photogenic Name Dropper
    VisionMan wrote: »
    Hi, on the thread you have started on the TT community forum, ask for a moderators assistance. They'll pick it up.

    Would you credit it. I did just as you suggested and they did reply. Thanks.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi islandman,

    We reply to community thread in a time based manner, from oldest to newest. The views are not necessarily company rep's but other community members.

    When an OCE picks up a support thread to view it, they will reply.

    cheers

    Mark
    Social Customer Care Team
    TalkTalk
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • post on facebook publicly, they answer fairly sharpish
This discussion has been closed.
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