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Housing association saying 'no' to therapy dog

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  • beecher2
    beecher2 Posts: 3,677 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    None of this rang true, but I can't believe any Chief Exec would say they were swayed by the 'attention to detail and emotive nature of the request'!!
  • Dan-Dan
    Dan-Dan Posts: 5,279 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So in that short space of time the HA and Chief Exec have carried out due diligence on the effects allowing a dog for one resident will have?
    Never, under any circumstances, take a sleeping pill and a laxative on the same night.
  • Cheeky_Monkey
    Cheeky_Monkey Posts: 2,072 Forumite
    I started to have doubts early on in the thread and now I am totally convinced it's all BS :p
  • Person_one
    Person_one Posts: 28,884 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Dan-Dan wrote: »
    So in that short space of time the HA and Chief Exec have carried out due diligence on the effects allowing a dog for one resident will have?

    They're going to review their whole pet policy. The OP is practically Erin Brockovich!
  • csgohan4
    csgohan4 Posts: 10,600 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    Well done. Some double standards noted by HA, glad they are reviewing things.
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • zippy1969
    zippy1969 Posts: 150 Forumite
    duchy wrote: »
    Good news !

    Sometimes common sense does prevail :)
    You are obviously a great advocate for your client and he is very lucky to have you- Well done !

    Thank you.
  • zippy1969
    zippy1969 Posts: 150 Forumite
    Why all the stuff on here from people not believing this has actually happened?

    If you'd read the OP, you'd have noted that the original request and all supporting information was submitted prior to the email sent yesterday. Yesterday's email was a collation of all that info sent to the Chief Executive.

    I can't help it that they acted so quickly... but they did.

    Some of you seem very cynical. Why can't you be happy for my client?

    Regarding the fast turnaround, as a support worker and personally I've had equally speedy replies from executive offices and emails to chief executives. It isn't that rare.

    Yes, they were impressed with all the information that'd been submitted in the initial request. It just took somebody higher up the chain to see this.

    Incidentally, the housing association is Bromford and as I have mentioned earlier in this thread, they are a very good organisation to deal with.

    Alot of doubters out there who seem to not be able to believe my client and I got such a fantastic result.
  • zippy1969
    zippy1969 Posts: 150 Forumite
    csgohan4 wrote: »
    Well done. Some double standards noted by HA, glad they are reviewing things.

    Thank you.
  • Gigervamp
    Gigervamp Posts: 6,583 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Person_one wrote: »
    Wow! Before 9am! This may be the most efficient HA in the country!

    When Chief Execs get involved, things do move quickly.
  • zippy1969
    zippy1969 Posts: 150 Forumite
    Gigervamp wrote: »
    When Chief Execs get involved, things do move quickly.

    From a personal perspective, I recently had an issue with Sky that had dragged on for weeks.

    I emailed their chief executive and had a phone call half an hour later.

    Equally I had an issue with Curry's honouring a voucher. Again, email to chief executive and a phone call came within two hours. Went to the store and the chief executive had personally emailed the store manager. He showed me the email on his tablet.

    I do carry this tenacious attitude into my work also.

    Anyway, to all those who doubt this is true, maybe you just aren't going about things correctly in order to get the results you want.

    I'm always here and happy to assist you though.
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