Gas man broke my boiler! so no heat for me and my 90 year old mother when she stays

HappyMJ

francesbarham wrote: »

British gas worker came to service my old but working boiler, But blew the electrics by getting water in them during the service 48h ago. Even though i have a pension and disability benifit i.ve been told i don`t get a new boiler under any scheme and been asked to pay 2600+ for a new one.

Get a quote from a local registered gas engineer and it'll come back much lower than £2,600.

LilElvis

HappyMJ wrote: »

Get a quote from a local registered gas engineer and it'll come back much lower than £2,600.

Very true. MIL got 3 quotes to replace her boiler, but opted for British Gas (though they were the most expensive by hundreds of pounds) because she trusted them. Come installation day the "British Gas" engineer sent to do the work was ........ one of the independent installers who had given a lower quote. Not to mention the !!!! up BG made in ordering the wrong system (it would have been illegal) that left her without heating or hot water from the first week of December until late January. She is in her eighties, but just "got on with it". She learned the hard way that you don't necessarily get what you think you're paying for by choosing to go with a "big name" company.