Gas man broke my boiler! so no heat for me and my 90 year old mother when she stays

francesbarham

British gas worker came to service my old but working boiler, But blew the electrics by getting water in them during the service 48h ago. Even though i have a pension and disability benifit i.ve been told i don`t get a new boiler under any scheme and been asked to pay 2600+ for a new one.

powerful_Rogue

So what did they break, your meter or boiler?

francesbarham

boiler. thanks edited

dj1471

What did BG say about it? If they've damaged your boiler they need to fix it.

There's some good info here:
http://www.resolver.co.uk/consumer-rights/home-insurance-damage-caused-by-contractor-complaints

bris

A service doesn't involve the water side, there is no reason to touch anything water related.


There must have been a leak somewhere, possibly diverting water to the pcb after a case was removed.

tomtontom

Where does the 90 yo mother come into it?!!

LilElvis

tomtontom wrote: »

Where does the 90 yo mother come into it?!!

Because there are no small children involved?

Johnnytwostep

LilElvis wrote: »

Because there are no small children involved?

that would have finished the story off nicely if there were.

forgotmyname

LilElvis wrote: »

Because there are no small children involved?

Do they have any fluffy kittens? Is the mother a Nun?

whitegoods_engineer

LilElvis wrote: »

Because there are no small children involved?

:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

whitegoods_engineer

I always like the "my child could have been seriously injured" every time a minor problem occurs with an appliance!