Ugg Boots from £62 delivered

paullwill8

hannahewarren wrote: »

:mad: I too have had an aweful experience from uggstore.com.au. I agreed to an invoice of c60 pounds and was shocked to see 75 pounds plus on my credit card statement. I raised the issue with the store and after several e-mails they pointed to a small terms and conditions section stating all invoices are taken in AUD. I said this was not made clear but they don't seem to care. THEN, the boots arrived and were terrible quality, stained, stitching incomplete etc. /i returned them and after weeks of chasing finally agreed on a refund BUT, the joke is they have only refunded the cost of the boots in AUD and no outward or return postage which I have paid so I am 26 quid out of pocket. Their customer services is a joke and I have found them to be horrendous!! Can anyone tell me how to take this complaint further i am sick of e-mailing and waiting days for another fobb off e-mail from them??

I have emailed 5 times in last week without reply. I have ust taken order of Emu's from Amazon and they are of superior quality compared to the Ugg store ones, which confirms my suspicions they are fakes.
I have been told by cc company to try and get this verified by a shop and then they can take it further.

jeppy

My 12 year old would like a pair of short ugg style boots, manmade materials (animal friendly)

The thread is so long, does anyone know where to buy these at a reasonable price.

Thanks

Jeppy

blackswan2

mookie wrote: »

The size 4 will be junior size 4, they dont make Ugg Australia boots in the classics in a toddler size 4, they start at a size 6. So Cages edit to his post is 100% correct.

thanks:-)
and just to confirm, 'junior size 4' is adult size 4, same isn't it, just toddlers that are different?

bennyandclarence

Am having so much trouble finding black cardy uggs in stock (in a size UK5- although maybe you have to downsize a bit so they fit OK, in which case I would probably need a UK4)

Can anyone shed any light?! Thanks.

fatangel

Costco Chingford,East London just been there they have Ugg Cardy(knitted look) (£70 odd plus vat and tall shearing boots £117 approx plus vat mostly size 6 7 & 8.

kimmy393

Hi all

This thread is soo long .. I am looking for grey uggs I am usually a size 6 so I assume i would be looking for a size 5. Is that right??

Can anyone tell me the cheapest place to get these .. which are authentic .. TIA

lizzy24

omg I have just received my ugg boots from uggstore.com.au they are definitely not the real ones, I new I would get caught can I ask please who have bought of this company, it says email them before you send item back did you do this and how long before they reply? I need my refund to be able to order another pair for my daughter she wont be having a lot for xmas so would love the genuine ones for her. and what site is the best for me to use for the genuine ones please. thank you all.

Cage

blackswan2 wrote: »

thanks:-)
and just to confirm, 'junior size 4' is adult size 4, same isn't it, just toddlers that are different?

Thats correct. As long as your looking at UK sizes thats fine.

This part if just for reference...

US sizes you go 2 down for UK. i.e US 6 = UK 4

US kids sizes you go 1 down for UK. US 4 = UK 3

Cage

lizzy24 wrote: »

omg I have just received my ugg boots from uggstore.com.au they are definitely not the real ones, I new I would get caught can I ask please who have bought of this company, it says email them before you send item back did you do this and how long before they reply? I need my refund to be able to order another pair for my daughter she wont be having a lot for xmas so would love the genuine ones for her. and what site is the best for me to use for the genuine ones please. thank you all.

You should look at the last 5 or 6 posts with Mookie and I debating what UGG's are.

You have bought UGG's but not the Deckers version, so you have indeed bought real ones, just not the Deckers I expect you were hoping to receive. Look at their disclaimer at the bottom of their page.

paullwill8

lizzy24 wrote: »

omg I have just received my ugg boots from uggstore.com.au they are definitely not the real ones, I new I would get caught can I ask please who have bought of this company, it says email them before you send item back did you do this and how long before they reply? I need my refund to be able to order another pair for my daughter she wont be having a lot for xmas so would love the genuine ones for her. and what site is the best for me to use for the genuine ones please. thank you all.

Same here, no replies after 5 emails spreading over 10 days, I am going to sort this out through cc company.