We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
BA Flight to EWR cancelled - rerouted to JFK
villewayfinder
Posts: 9 Forumite
Hi all
Thought I'd share my reply from BA in response to my letter regarding flights in Dec 2013 (new user so can't post links otherwise I'd link to my original post).
BA have sent a very nice and apologetic email back. And they have offered 50% compensation, "because you arrived at your destination within four hours of your scheduled arrival time"
My question is this - shouldn't the four hours be to our final destination, not the airport we were rerouted to? Yes we arrived only 30mins later, but into JFK, not EWR, and it took us AGES to make our way through Queens, Brooklyn, and onto the freeway to where we were heading. About 4 and a half hours, we calculated.
Now, this may appear a little greedy - and believe me this is money we wouldn't have had if I hadn't read the MSE email so thanks guys! - but what do people think? Should we push for 100% comp? Or be grateful for what we've got...?
Thought I'd share my reply from BA in response to my letter regarding flights in Dec 2013 (new user so can't post links otherwise I'd link to my original post).
BA have sent a very nice and apologetic email back. And they have offered 50% compensation, "because you arrived at your destination within four hours of your scheduled arrival time"
My question is this - shouldn't the four hours be to our final destination, not the airport we were rerouted to? Yes we arrived only 30mins later, but into JFK, not EWR, and it took us AGES to make our way through Queens, Brooklyn, and onto the freeway to where we were heading. About 4 and a half hours, we calculated.
Now, this may appear a little greedy - and believe me this is money we wouldn't have had if I hadn't read the MSE email so thanks guys! - but what do people think? Should we push for 100% comp? Or be grateful for what we've got...?
0
Comments
-
read this then post on the BA thread https://forums.moneysavingexpert.com/discussion/51738880
-
Oops sorry, missed that! Thanks, will post over there.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245K Work, Benefits & Business
- 600.6K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards