Flight delay - bomb scare query

countrybelle

Hi all,
My partner and I booked a flight with Thomson leaving Bristol at 6am on 23rd August. When we arrived at the airport at 4am we discovered that there had been a bomb scare late the evening before. The airport was open and we checked in. We were told at the desk our flight was delayed and would fly at 8am. We accepted that, who wouldn't? There was a lot of confusion, eventually check in was closed for a time. We went through security after a wait and washed the boards. We noticed our flight kept getting moved later and later. No information was available Thomson do not have a presence at Bristol. I finally found out from a bristol member of staff Danielle that our plane was in Luton, where it was diverted the night before. They were waiting for a slot to return it to Bristol. However after such a time delay a new pilot and crew had to be located. They called it Operational problems and technical problems. We flew out at 12.15 pm arriving 6 hours late in Lanzerote. We missed the first day of our holiday. Is there a claim fr compensation here? Thanks in advance.

DrA_Harrogate

A tricky one! (a) The scare was clearly out of the airline's control but (b) it affected a previous flight (generally speaking not allowed as an excuse - a 'knock on' delay). I would be tempted to work out the compensation allowed and ask the airline for this amount in a tone that expects it. The legal arguments might be tricky, so it would be tempting, in the event the airline refuses, to use a nwnf lawyer. Maybe others will have a view.

Please pop further (welcome) correspondence in the correct airline thread

countrybelle

Hi DrA_Haqrrogate,
Thanks for this. Should I have posted this in the Thomson thread?
R

DrA_Harrogate

Strictly speaking yes but dont worry about it. Just put future posts therein!