Virus from Hell. Please Help

bsod

I repeat, as you seem to have missed it the first time, it is irrelevant, for the same reason that you don't count the time it takes to rear a lamb when discussing how long it takes to prepare a hotpot.

Thankyou for your observation, I won't bear it in mind. Politeness is a thing of the past.

fenlander_uk

Download speed is relevant because a) reinstalling from a rescue partition or system disk involves large numbers of Windows updates and b) most people will need to redownload a lot of software. That said, 80mb/sec is not going to be much of a bottleneck.

bsod

I've worked with people with such ideas, they don't tend to get much done.

The 2 hours is a typical time to re-install windows, a handful of software packages, re-configure them to a users liking, and copy some data (or initiate it). A week is not the median time to achieve this, it's extraordinary. Anyone having such an extraordinary system, should either be simplifying, or backing up, then it would take an hour instead of a week.

Adding the time required for windows to download updates into the discussion to make a point is nonsensical, painters don't usually charge by the hour for watching paint dry.

GunJack

bsod wrote: »

Adding the time required for windows to download updates into the discussion to make a point is nonsensical, painters don't usually charge by the hour for watching paint dry.

no offence, but that's just silly.....

if I'm giving a pc back to someone after having to re-install windows, there's no way I could give it back without being fully up-to-date with windows updates as a bare minimum... half the machines I see aren't up-to-date already, as windows is set to auto-update, and most users don't have the pc on enough to allow it to be up-to-date by using this method.... 18months to 2 years out-of-date is not unusual.

This in itself can (and does) lead to problems, without any other performance/virus/adware issues..a clean W7 install will take 1-2 days to get fully up-to-date...

fenlander_uk

The key phrase here is 'a handful of software packages'. That might well be the case for a business computer but home machines tend to have more software, probably installed over an extended period and extensively configured to reflect the user's tastes and preferences. I can restore a business machine from a standard image in under an hour, but the last time I reinstalled my personal laptop I was still reconfiguring software a fortnight later.

For the average home user a complete reinstall is not a routine task and it is a mistake to suggest that it is an easy solution to malfunctions and infections that can be tackled by less drastic means.

Roland_Sausage

Reinstalling might be drastic but the OP could have the machine more or less back to normal after a day.

If they'd started it yesterday when they posted, it could have been sorted by now.

When they're saying it takes a half hour just to open a web browser, then surely the drastic option is going to be the easiest and least frustrating one.

enfield_freddy

mhills94 wrote: »

Not sure if related, but first noticed problems with YahooMail.

Very slow,but more the fact that when trying to delete Emails, it dosn't delete as normal. Emails do not go away but show in Trash Folder as moved. When going to Trash Folder they then delete from Inbox !!!

Now even worse, not sure if related. Whenever I click on anything a new website opens with rubbish (Bingo/Casino/etc etc).

I cannot now use anything without this happening. It has taken me a good half hour to get to this stage.

Another regular now is a pop up dialog box saying call 08008021145 to disable popups.

I have run Malwarebytes and And AVG and am now at Wits end.

Any help much appreciated.

I am using Windows 7.

Any suggestions on other checks I should do ?

How about downloading Yahoomail again (any suggestions on what site to use?) or

Download Windows 10 (free) to see if corrects everything, wasn't planning on downloading it but if it helps I will do.

why don't you look at a posting you made back in January , where you had a similar problem , fixed it and reported back


https://forums.moneysavingexpert.com/discussion/5151939=


it seems you are forgetting a lot of those steps this time

bsod

GunJack wrote: »

no offence, but that's just silly.....

.

and suggesting that it would take so absurdly long to re-install windows that it shouldn't even be considered is not?

It would take less than 5 minutes effort to re-install mine, so while you're sat staring at your watch, or packing your sleeping bag for a week (or fortnight) of patching fun at your friends house, I and any other sensible person would be getting on with other things. Downloading updates doesn't stop use of the machine.

This is a digression, the op knew the score on scanning before asking, and hasn't read any of this yet.

GunJack

Roland_Sausage wrote: »

Reinstalling might be drastic but the OP could have the machine more or less back to normal after a day.

If they'd started it yesterday when they posted, it could have been sorted by now.

When they're saying it takes a half hour just to open a web browser, then surely the drastic option is going to be the easiest and least frustrating one.

first, you boot in safe mode and run the scans posted above - will remove enough to enable a more normal boot in normal, then re-run scans in normal mode, okay so may take hour and a half, but still better than having to reinstall...

enfield_freddy

bsod wrote: »

and suggesting that it would take so long to re-install windows that it shouldn't even be considered is not?

It would take less than 5 minutes effort to re-install mine, so while you're sat staring at your watch, or packing your sleeping bag for a week (or fortnight) of patching fun at your friends house, I and any other sensible person would be getting on with other things. Downloading updates doesn't stop use of the machine.

This is a digression, the op knows the score on scanning, and hasn't read any of this yet.

indeed correct , if the look at the OPs post history , apart from making this posting a and then disappearing , his/hers last posting was back in January https://forums.moneysavingexpert.com/discussion/5157526=


little point in trying to give info which they have already received previously , and used when they cannot bother to come back.


I'm out