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Aldi/Santander

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  • firefox1956
    firefox1956 Posts: 1,548 Forumite
    ceredigion wrote: »
    To go off tangent slightly. I can never understand way a retailer would offer this facility at all. As far as I am aware the retailers costs are a % of the total transaction, so to take it to an extreme if a customer bought a newspaper and took fifty pounds in cash back the commission would be more than the profit on the paper.?
    What am I missing.

    What you are missing is this...........
    It costs any retailer money to bank cash, so the more money a retailer can hand out as cashback the less cash they would have to bank.
    Saving them lots & lots of money.
    P.S
    Credit cards are charged as a % of the transaction debit cards are charged per transaction.
    Credit card charge to retailer could be from 1% up to maybe 3%.
    Debit card fee per tranaction could be from .12p up to .35p.
    THT
  • I didn't realise I had caused such confusion, the card was a Santander debit card, it isn't new. I think it was the first time I had tried to get cash back from Aldi. I have never had a cash back problem in any other supermarket with this card. As I wanted the cash back I cancelled the transactionand paid with another card.
    I suspect it is problem with Aldi, as you say they have not updated their systems.
    Thank you for all your replies, perhaps this info might be useful for someone else.
  • piehole
    piehole Posts: 21 Forumite
    For what it's worth. My bank of Scotland card had the exact same issue, and that was never fixed. That, and the complete lack of usable cash machines was why I switched.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    piehole wrote: »
    For what it's worth. My bank of Scotland card had the exact same issue, and that was never fixed. That, and the complete lack of usable cash machines was why I switched.

    Your BOS card could be used in any LINK ATM (and most others too), which won't have been any different with your new card.
  • reclusive46
    reclusive46 Posts: 2,698 Forumite
    =firefox1956;69064872
    Credit card charge to retailer could be from 1% up to maybe 3%.
    Debit card fee per tranaction could be from .12p up to .35p.
    THT

    Thats not the case anymore, debit cards also now charge a percentage based fee, allbeit much lower than a credit card.
  • firefox1956
    firefox1956 Posts: 1,548 Forumite
    Thats not the case anymore, debit cards also now charge a percentage based fee, allbeit much lower than a credit card.

    Not that I am aware.....provide a link please to your source of this information.
  • bsms1147
    bsms1147 Posts: 2,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Not that I am aware.....provide a link please to your source of this information.
    eg. http://www.gcma.org.uk/news/changes-to-debit-card-processing-fees/
  • firefox1956
    firefox1956 Posts: 1,548 Forumite
    Thanks for that link........
    This only applies to VISA debit card transactions does it not ??
  • reclusive46
    reclusive46 Posts: 2,698 Forumite
    Thanks for that link........
    This only applies to VISA debit card transactions does it not ??

    From an interchange perspective, Yes (I.e. what the card scheme charges the merchant's bank) but usually the terminal processor will just use the same charging system for all debit cards.
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