Barclays sending messages about overdrawn account

Mum7

Hi

So I used to bank with Barclays for everything. I had a few current accounts and savings!
I got fed up of their new charges on my current account so moved my two current accounts. One to nationwide and one to tesco!

I still have a savings account which has a monthly standing order going on but I have no card for the account and so can't take out more than is in
I also have a account that is for kids shoes, clothes etc. but this has no overdraft and if there's not enough money in account the card is declined so again cannot go overdrawn!

Since last December I've been getting texts off barclays that say 'your account is overdrawn, please pay in sufficient charges by 18.30 to avoid charges'

The texts come monthly, sometimes more!
I have all my old accounts showing on mobile app and they all say zero balance.

I ring and ring. I always get some foreign person who doesn't understand what I'm trying to say abd j have to go through the whole thing again but never get an answer. They say that it's fine as all my accounts are on zero or in credit!
But the texts keep coming

I've sent them messages on Twitter. They say they're looking into it but never come back to me.

I finally spoke to a English person a few months ago who went through everything and said to just ignore the texts as it must be a glitch!

But this morning the text said 'Your current balance is now -13.90 on account . You can check your transactions by mobile, online, telephone or visit us in branch'

So they're actually giving me a balance now so it can't just be a generic text error?
I tried ringing but got some foreign bloke who couldn't even work out what I was talking about!

I'm worried because the texts before say the charges for overdrawn are 75p a day. So in weeks and years will they be chasing me for thousands?
I've done what I can!!
I'm so cross. I've spent time and money ringing and chasing them for something that is not my doing!
What can I do?
Any ideas??

Stevie_Palimo

Go into a branch and resolve whilst asking them to remove all text alerts at the same time.

SnowTiger

Perhaps another Barclays customer has accidental added your mobile number to their account instead of their own.