M&S Marks and Spencer rolling code

grunnie

I have had a premium club account from M&S since they started it for the travel insurance. I am very happy with it. But today I received a wee gadget like a calculator to make a code so I can access my account. Doooh what idiot thought that one up. It failed jammed and now I can't access my account. They are sending me a replacement thingie. M&S get your act together - this old lady doesn't want all this palaver and as for the gadget the grandchildren will think it is a calculator for their dolls. :rotfl:

LilElvis

grunnie wrote: »

I have had a premium club account from M&S since they started it for the travel insurance. I am very happy with it. But today I received a wee gadget like a calculator to make a code so I can access my account. Doooh what idiot thought that one up. It failed jammed and now I can't access my account. They are sending me a replacement thingie. M&S get your act together - this old lady doesn't want all this palaver and as for the gadget the grandchildren will think it is a calculator for their dolls. :rotfl:

Probably someone in their security department.

I've had my Barclays one for about 15 years so it's hardly a new thing.

tomtontom

LilElvis wrote: »

Probably someone in their security department.

I've had my Barclays one for about 15 years so it's hardly a new thing.

Me too, and never had a problem with it. Didn't realise it was 15 years though!

How did it jam OP? Do you mean a button is stuck or something else?

Inner_Zone

Have one from smile for about five years or so, never any issue and only required for a few selected transaction types.

grunnie

It just keeps saying FAIL 1 and won't clear. It's sorted now. Someone from M&S phoned me - seems this was only for a current account so I don't need it as I don't have the account it was supposed to be for.