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M&S Marks and Spencer rolling code

grunnie
grunnie Posts: 1,795 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
in Praise, vent & warnings
I have had a premium club account from M&S since they started it for the travel insurance. I am very happy with it. But today I received a wee gadget like a calculator to make a code so I can access my account. Doooh what idiot thought that one up. It failed jammed and now I can't access my account. They are sending me a replacement thingie. M&S get your act together - this old lady doesn't want all this palaver and as for the gadget the grandchildren will think it is a calculator for their dolls. :rotfl:

Comments

  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    grunnie wrote: »
    I have had a premium club account from M&S since they started it for the travel insurance. I am very happy with it. But today I received a wee gadget like a calculator to make a code so I can access my account. Doooh what idiot thought that one up. It failed jammed and now I can't access my account. They are sending me a replacement thingie. M&S get your act together - this old lady doesn't want all this palaver and as for the gadget the grandchildren will think it is a calculator for their dolls. :rotfl:

    Probably someone in their security department.

    I've had my Barclays one for about 15 years so it's hardly a new thing.
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    LilElvis wrote: »
    Probably someone in their security department.

    I've had my Barclays one for about 15 years so it's hardly a new thing.

    Me too, and never had a problem with it. Didn't realise it was 15 years though!

    How did it jam OP? Do you mean a button is stuck or something else?
  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    Have one from smile for about five years or so, never any issue and only required for a few selected transaction types.
  • grunnie
    grunnie Posts: 1,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    It just keeps saying FAIL 1 and won't clear. It's sorted now. Someone from M&S phoned me - seems this was only for a current account so I don't need it as I don't have the account it was supposed to be for.
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