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Haggle with Virgin - our new guide

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Hi all, we have new Haggle with Virgin guide, and we'd love to hear your feedback.
Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
Thanks for your help,
MSE Sally
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Hi....
I have a monthly bill of £108 with Virgin and have tried haggling with them twice, with no positive outcome......I asked how I could reduce my bills, and since I have been a customer of theirs for probably 5-8 years now, (or maybe longer) a loyalty discount would have been appreciated. When I mentioned that I would seriously have to think about moving to Sky, they just didn't seem bothered ! I was just told that if I wanted to reduce my bill then I would have to loose the programmes :mad:
I think Virgin have got cute to people reading this forum and then threatening to leave. Seems like you really need to leave before they offer you a good deal to stay.
I have £19.50 loyalty going back years anyway.
So the moment I mention no I do not want sport or movies, they are lost.
I was offer Tivo (happy with my V+ box until it breaks down) and 125 boardband, I have 50 and don't need 125 anyway they are doubling the speed shortly. I have caller display which is very important to me, they wanted me to cut that. No thanks I see a weird number or Out Of Area I know not to pick up. Saving me £12 for a year, but I lose my loyality.
I have 50mg boardband, XL TV (no movies or sport), M phone, rarely use the latter anyway. My bill is usually around £68,73.
I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected].
All views are my own and not the official line of MoneySavingExpert.
I pay my line rental up front, this seems to give me a 12 month contract instead of the usual 18 months.
I think I will struggle this time to get it reduced from my research so far.
£75.75
Broadband XL 200mb
Tv 1 Tivo box, XL tv with Bt sport and sky sports (not sky sports HD)
Phone M (weekends only)
Will update with my deal once I have spoke to them.
I plan on reducing the broadband as I have no need for that speed.
Currently pay £28 a month as I got a £5 discount till July 2016. Its going to go up by £3.xx in Feb due to the price increase. My line rental paid in advance for 2015.
Want to haggle a new deal before I pay the line rental upfront for 2016 as my 12 months are up with them on 8th Jan. (Been with them for 12 years now.)
My package:
Phone XL
SuperFibre50
TV M
Caller Display
Talk 08 2 - Free calls to 0845/0870
Anyone got a good deal recently?
Call them. Cancel.
30 days notice. Make sure they have a number they can reach you on. They will call you back.
You will never EVER get the best deal possible if you dont go through with the cancellation. If they dont call you in the 30 day notice period then you call and cancel the cancellation.
Nothing lost.
I am currently paying 30% less than list having been through the process for the 6th year running.
Currently, I pay £15.50 per month after discount for Talk unlimited, Caller Display and Superfibre70 (free upgrade from 50). I pay 12 months line rental in advance, and have just paid for next year's at £164.
I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected].
All views are my own and not the official line of MoneySavingExpert.
So I assume the £15.50 is in addition to the £164 making an equivalent monthly total of £29.50 per month?
Do they allow you to keep a 12 months contract so that LRS falls in line with it?