Black&White Case of Fraud?

blackwhitefraud2015

Hello! I've had a skim through the stickys but couldn't find the advice i was looking for.

I was "issued" an "invoice" by UKPC on Sunday claiming I was parked for over 2 hours in a free retail car park, I checked their website to see their photo evidence. They have photos of my car watermarked at 2:06pm and 4:18pm.

The only problem is I only arrived at around 3:15pm
I have 2 businesses (ironically part of the same chain) in different places that prove i was not in the car park when they claim i was. I'm also fairly sure i can get at least one traffic camera footage to show re-iterate this.

Unlike most users I'm not looking to simply appeal against this, as I believe faking this kind of evidence constitutes fraud and these companies are not only taking advantage, but also totally inventing evidence against motorists. I think at very least the parking attendant should lose his job for clearly changing the clock on his camera.

I have yet to "appeal" against the invoice.


My questions:

should i write to appeal to the company?

Who should I be contacting regarding my claim of fraud (or something similar)


What's the furthest I can take this? based on me having photo evidence to the contrary and their photos having clearly being taken within moments of each other i.e shadows are the same place, vehicles are still parked next to me


I've already contacted the following:

CAB
Trading Standards
POPLA
BPA (Very rude indeed)

I haven't left my personal info with these organisations.


Many Thanks for your advice!

bod1467

This was in England/Wales?

blackwhitefraud2015

Yes this was in England

(thankyou for your response)

The_Deep

Trading Standards are the people responsible, but you should only approach them in writing, otherwise they will fob you off with CAB, Consumer Direct, or other useless timewasters.


You might also like to contact the landowner, your local paper, radio station, and all the shops/restaurants served by the car park. If you bought anything in the retail park threaten to return it.

blackwhitefraud2015

Hello, Thank you!

The business i dealt with were in fact incredible at providing their footage of when I arrived.
I did attempt to contact national newspapers but apparently they aren't legally allowed to run with it unless its the result of court proceedings, are local newspapers different?

I will also write trading standards a letter.

Castle

ICO (Information Commissioner's office); as no reasonable cause to request your details from DVLA, so breach of the 1998 Data Protection Act.

blackwhitefraud2015

Hello Castle,

Is there a preferred way to action this quickly?

Castle

blackwhitefraud2015 wrote: »

Hello Castle,

Is there a preferred way to action this quickly?

Not really as ICO insist on you taking the matter up with the other company first before they will investigate.

The_Slithy_Tove

blackwhitefraud2015 wrote: »

Is there a preferred way to action this quickly?

There's no "quick" way to sort this. Many experienced people here will tell you that you will meet a wall of lies, buck-passing and plain stonewalling. And that's from public bodies like the DVLA as well as the PPCs and their trade bodies.

You'll need to start by challenging UKPC themselves, basically saying "the vehicle in question was not there at the times you claim, please provide verifiable* evidence otherwise."

Then a formal complaint to the DVLA around the illegal release of the keeper details (as UKPC had no reasonable cause). You'll be brushed off there, with the DVLA fobbing you off to the BPA. Don't take it from them - the DVLA are completely corrupt in this regard and need to be taken to task. You'll end up having to go to the ICO, and when they also fob you off, it'll be your MP. It'll take ages; you'll need to be persistent.

Don't be rude, just firm and precise in what you allege and want from them. Any waffle will simply allow them to avoid your questions and waffle themselves. A few, punchy, well worded demands/questions in a way that a direct answer will skewer them or a non-answer will be obvious avoidance is the way to go (on Pepipoo, Gan is a master at such correspondence).

*I think there's something in the NEWBIES sticky regarding ANPR accuracy and how to challenge it.

Herzlos

If you believe it's straight up fraud (which it appears to be - though they'll tell you it was an admin error*), pop down to your local constabulary and get a crime reference number. Give this reference number to the BPA and DVLA.


*I can't figure out how they'd managed to mistake your entry time like that unless they changed the clock, and they'd know that's happened.

fisherjim

Ahhh the loathsome UKPC, if ever there was a bunch of scammers, Herzlos is probably right, when you challenge this bunch with irrefutable evidence, or a challenge they can't win they come up with the old "admin error" excuse.
The old boys club they pay to belong to, The BPA always believe them, their corrupt bonus hungry attendants use cheap, Argos, easily messed with digital cameras which cannot be time synchronised or locked.
I wonder how the new appeals service would deal with a challenge on camera synchronisation records and procedures!