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Deposit not protected, who to report them to?

Hi

My mums former landlords have not protected her deposit or paid it back, I have printed off a letter from the Shelter website to send them to try to get it back plus compensation.

I was wondering who I should report them to, because if they've not protected hers, there's a good chance they haven't protected others?

Thanks in advance
Hayley
:heart: Think happy & you'll be happy :heart:
I :heart2: my doggies

Comments

  • Pixie5740
    Pixie5740 Posts: 14,515 Forumite
    10,000 Posts Eighth Anniversary Name Dropper Photogenic
    That depends. If this took place in Scotland then you could report the landlord to the local council since landlords are required to be registered with the local councils by law.

    If this is somewhere else in the UK then there isn't, as far as I know, a mechanism for reporting landlords for not protecting deposits. All a tenant can do is hit the landlord where it hurts (their pocket) by suing for compensation of 1-3 times the value of the deposit. (Tenants in Scotland can also do this.)
  • Also (I think) depends on when the agreement was made, if before the protection of deposits was put into place then they are in the clear.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    If Eng/Wales read:

    * Deposits: payment, protection and return
  • xcakex
    xcakex Posts: 157 Forumite
    PPI Party Pooper
    hayley11 wrote: »
    Hi

    My mums former landlords have not protected her deposit or paid it back, I have printed off a letter from the Shelter website to send them to try to get it back plus compensation.

    I was wondering who I should report them to, because if they've not protected hers, there's a good chance they haven't protected others?

    Thanks in advance
    Hayley[/QUOTE


    Hi

    Im in same situation estate agents were not aware Im in England lived there for 4yrs in LL property they admitted was not protected I gave them 10 days to return deposit its still not happened so will be issuing letter to claim my deposit and compensation (letter before action) if nothing is paid within 14days then I will be starting proceedings in which it costs £230 but the LL will have to cover costs
    Believe you can win and you shall win !!!
    Wins for 2010-£2450 2011-£6100 2012-£4500
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  • hayley11
    hayley11 Posts: 7,627 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It was only recent, she moved out in May. I'll send the letter and see where that gets us. Thanks all.
    :heart: Think happy & you'll be happy :heart:
    I :heart2: my doggies
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