Surveyors - anyone had this problem?

Brown_Eyed_Girl

Well finally we have an answer - once upon a time the property needed to be underpinned - when we know not. But it looks like at some point before that company doing the valuation had been to the property and now refuses to do a valuation.

This was obviously all known about 10 days ago, they just fancied adding a week of torture to the process. Now have to go back to them to make them aware of underpinning and check when those valuations were.

Also chasing EA as if this is the case, he'll find it difficult to sell the property other than to a cash buyer and would also question how anyone else is managing to get a mortgage. So now need to know the history of what they have sold in the same block - which is at least 3 others.

Gonzo1987

I doubt very much the surveyor sat on it for 10 days without doing a thing. The reason these things take so long is there is a mortgage lender, a panel manager, then the surveying firm, it's takes a long time for one message to get from one end of the chain to another.

Surveyors have strict turn around times to complete valuations (i.e 3 days from receiving the instruction) so don't add a week of 'torture' to the process, or they'd face being removed from the lender's panel.

Brown_Eyed_Girl

I don't think they didn't do anything for 10 days, but it wasn't communicated why they were putting it on hold for 10 days. That bit was done straight away so they'll have had this information in the system but it's taken a week of chasing from the lender to get it from them.

Brown_Eyed_Girl

Finally got some new.... The guy is on holiday!!!

Points go to stator for correctly guessing part of it.

Brown_Eyed_Girl

Good News!! New surveyors instructed last thing Friday and have been in touch to confirm the valuation and survey.

Bad news - the earliest appointment they have is in three weeks time, just before I have to move out of my current property :eek: