E2Save or Mobile Outlet - also help with porting needed?

jolly-jen

My current contract with O2 is due to expire on 19th August (tomorrow). I phoned up O2 and got the pac code and ordered a new phone through Mobile Outlet last Saturday with free 12 months line rental etc. (Motorola KRzr K1). They said the phone should be despatched quickly. Called them on Wednesday and they confirmed it would be delivered Thur or Fri - still no joy Friday, called them and was told computer was down and to phone on Monday - as you can imagine am not very happy! My question is if the phone is delivered next week, will I still be able to transfer my number as my contract with O2 will have expired. I gave Mobile Outlet my pac code when ordering phone. If I am going to have to change my number anyway, my other option is to go with E2save who have the same phone on offer with O2 with 11 months line rental, and also seem to have better cashback reviews. Would appreciate any advice - please help!

jolly-jen

Please anyone???

darkhorse01

I am no expert, but I imagine e2save are a better prospect for less hassle cashback than the Mobile Outlet. As for your PAC code, they are valid for a month, so your current contract will continue until you use the PAC. If you don't, the PAC will expire and your current contract will continue. I think when you change with the Mobile Outlet, you generally have to arrange the port of your number via the PAC with your new network post connection, although that depends which network your new deal is on. As for the e2save option, you won't be able to port your number to a new O2 contract as you are already with O2. Option there is to port to a PAYG sim (like Virgin) then get a PAC from them and port to e2save deal.

jolly-jen

Many thanks for your help - gut feeling tells me I am going to have more trouble with mobile outlet and to cancel now whilst I can. As they cannot even deliver the phone on time - it is not really a good start! Also they cannot be contacted at all over the weekend - only Mon to Fri which is annoying. I didn't realise PAC code lasted 30 days, I think I will scour E2save for their best deals and order with them - fingers crossed I will get a better experience! thanks again

patwa_2

What does your online status say for Mobile Outlet? Is it 'Awaiting Stock'? Mine was like that for nearly a week before I phoned them and they told me the phone was out of stock. So I changed phone at no cost but keeping the same tariff.

H.

lowbrim

Darkhorse1 is spot on! I had to do exactly what he suggests with with e2save. ie port your number to a PAYG OTHER THAN O2 and then port it back to your new contract. Unfortunatly this does take time so you will need to be on PAYG for a couple of weeks before you take out your new contract. A bit of a hassle but worth it has o2 have the best deals. Avoid mobileoutlet though!! you will have a lot of hassle getting cashback