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CNM-scam

HI. I have a new scam for you! my final claim through CNM has today been rejected. they have given me two reasons. One is that I finished my contract early and the second was that my final bill was incomplete. Neither reason is correct. I definately sent the complete bill and My contract is still running into the thirteenth month. The letter states that I will not be entitled to any part of ther offer so I now assume that they will be claiming back the payments already paid. I have emailed them with my complaint, that they have got it wrong, but where am I supposed to go from here? It is just their word against mine.
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