We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Vodafone service is worse than useless
I went into a Vodafone store last Monday to have a sim card swap from a standard size to a nano sim old sim stopped 10 mins later but new sim never started working. went back and they said sim must be faulty so gave me another one. It has now been a whole week without any service despite contacting customer relations on a daily basis. this morning I checked my on line account and the number has now disappeared along with 150.21 of credit. when I spoke to customer services this morning I was told it was disconnected due to non useage!!!. this phone was regularly used with an automatic freedom freebee applied every month from the balance. Does anyone know how I can recover the money they have stolen.
0
Comments
-
Join the club: Vodafone complaints
Post in that thread and contact the web reps like they advise. They are you only hope.
Then spend your credit and vote with your feet. There are better companies and deals around.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.2K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.2K Work, Benefits & Business
- 603.8K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards