Samsung M3 1TB Portable Hard Drive

BosPeeps

Hello

I have the Samsung M3 1TB Portable Hard Drive. I've had it for a while. I went to plug it in. It plugs in, makes a little beeping noise then stops. It doesn't show up in Windows Explorer but does in devices. I have no idea what to do. There's nothing important on there. If someone could help, that would be great.

Thanks

Swipe

Does it show up in disk management?

esuhl

It might be that the drive is okay, but Windows fails to mount it for some reason.

If you go to Start/Run, type "diskmgmt.msc" and press enter, the Disk Management applet will open. Since the drive appears in Device Manager, you should see it listed.

If it hasn't been mounted with a drive letter, right-click on it and select "Change Drive Letter and Paths". You can then add a drive letter, which will mount the drive so it appears in Windows Explorer.

bluesnake

did you use the original thick short cable? you need a thick often short cable to supply enough power to theses type of devices

50Twuncle

Try the HP Disk storage tool - http://filehippo.com/download_hp_usb_disk_storage_format_tool/
It works for any brand !!

Fightsback

bluesnake wrote: »

did you use the original thick short cable? you need a thick often short cable to supply enough power to theses type of devices

Nonsense, ignore that advice.

I fear that your HDD is most likely toast, best way to check these things is to remove it from the case and plug the HDD directly into a desktop machine.

agrinnall

Fightsback wrote: »

Nonsense, ignore that advice.

I fear that your HDD is most likely toast, best way to check these things is to remove it from the case and plug the HDD directly into a desktop machine.

You might be right on all points, but if the OP hasn't used the original cable it's a hell of a lot easier to try this to see if it works than it is to try your solution (I'd imagine many people, like me, won't have a desktop at all these days, and of the ones that do a large proportion won't have the immediate technical knowledge to do what you suggest).

Fightsback

agrinnall wrote: »

You might be right on all points, but if the OP hasn't used the original cable it's a hell of a lot easier to try this to see if it works than it is to try your solution (I'd imagine many people, like me, won't have a desktop at all these days, and of the ones that do a large proportion won't have the immediate technical knowledge to do what you suggest).

I still say hogwash over the cables, it sounded like a pitch from a PCWorld or Richer sounds salesman.

Edit

Looks like those sammys have the USB controller built into the drive-board so no SATA socket, looks like you probably have a paperweight. Chance it may be a broken wire be the cable, try swapping but I don't hold much hope.

See here

https://www.youtube.com/watch?v=3g6MdAuv9sk

bluesnake

Fightsback wrote: »

Nonsense, ignore that advice.

I fear that your HDD is most likely toast, best way to check these things is to remove it from the case and plug the HDD directly into a desktop machine.

No, it is good advice, don't knock it if you do not know.

I had a WD drive and that only worked with the cable that came with it. The other usb cables had too the a copper wire and could not deliver the current. The better cables kept spinning up the drives, but the others did not eve make the drive move.

The only long cable that ever worked was the one that was about 800mm and came with blackberry mobiles.

enfield_freddy

in that case the cables that would not work did not meet the recognised USB format,


IE cheap nasty ones from ebay/china

evillhomer

Beeps inside hdd are actually errors.
Beeping from a portable hard drive usually means it's not getting sufficient power through the USB port
Also it is possible to have heads stuck on a platter.
First option : try different cables.
Second option: someone will have to open it and fix it in case it's not damaged physically.