Argos card wrong details??

chanz4

there system doesn't work this way, however a good thing if over the phone it will of been recorded.

SnowTiger

eddddy wrote: »

My guess would be human error... for example:

Your brother was already in their customer database at that address...

A data entry operator typed in Mr L P***** at your address, found your brother's details (forgot to check DoB), and thought they had found a match.

That seems unlikely to me. Argos credit card is issued by Vanquis. Vanquis would have processed the application and, as far as I know, don't allow punters to have more than one card.

Credit card applications are highly automated. Even if there was manual intervention, it seems unlikely anyone would have change the date of birth.