Returning PC

katsclaws

I'm returning a faulty PC I've had for 2 weeks for a refund. Everything has been saved to an external drive. I will uninstall any software. I will clear internet history etc Do I need to do anything else before returning it tomorrow. I had my last PC for 8 years so haven't done this before.

NiftyDigits

To reset your PC


Swipe in from the right edge of the screen, tap Settings, then tap Change PC settings.
(If you're using a mouse, point to the top-right corner of the screen, move the mouse pointer down, click Settings, then click Change PC settings.)


Tap or click Update and recovery, then tap or click Recovery.


Under Remove everything and reinstall Windows, tap or click Get started.


Follow the instructions on the screen.
Note

You'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.

rich13348

Any deleted files that are not written over again could potentially be recovered I assume if it came with Windows installed on it you cannot then format the hdd but there might be a program that will write over blank space to destroy any files left.

katsclaws

Thanks Nifty Digits, I'll follow that.

katsclaws

Thanks rich13348, it came installed with Windows7 Professional. Thankfully there is very little on the PC.

GunJack

rich13348 wrote: »

Any deleted files that are not written over again could potentially be recovered I assume if it came with Windows installed on it you cannot then format the hdd but there might be a program that will write over blank space to destroy any files left.

CCleaner has this built-in these days, under the Tools menu

NiftyDigits

katsclaws wrote: »

Thanks rich13348, it came installed with Windows7 Professional. Thankfully there is very little on the PC.

Then I gave you incorrect instructions.

How about giving us the brand name and model number of the machine?

katsclaws

It's a Lenovo M79 ThinkCentre

katsclaws

Thanks GunJack, I've looked at Tools but can't see CCleaner.

NiftyDigits

Manual

Page 63

katsclaws

Thank you Nifty Digits.