Asda's overly loud tannoy

pulliptears

carlos1973 wrote: »

My reply was.
Dear Suzanne, thank you for your reply, hopefully I got your name right. I say hopefully because you failed to get mine right! You failed to pass my complaint onto the relevant person and fobbed me off with a poorly written and dismissive response.
However, following my complaint the volume of the tannoy has decreased over the past two days. Although this is contradictory to the reply stating that the tannoy has not been adjusted. I realise that you are going to do nothing about my complaint so I'll wait for the inevitable increase in volume and then raise a complaint with the Environmental Health Department of my local council.

Ever heard the phrase 'you catch more flies with honey'?

I can just see the night manager reading a copy of that email and cranking it up a notch or two.

Hermione_Granger

geerex wrote: »

Tannoy is a trademark.
You mean P.A. system.

It might well be a Tannoy system that they have installed!

Butterfly_Brain

Our Asda is in what is classed as a residential area, and the council keeps a tight reign on their noise and opening hours

mattyprice4004

carlos1973 wrote: »

My reply was.
Dear Suzanne, thank you for your reply, hopefully I got your name right. I say hopefully because you failed to get mine right! You failed to pass my complaint onto the relevant person and fobbed me off with a poorly written and dismissive response.
However, following my complaint the volume of the tannoy has decreased over the past two days. Although this is contradictory to the reply stating that the tannoy has not been adjusted. I realise that you are going to do nothing about my complaint so I'll wait for the inevitable increase in volume and then raise a complaint with the Environmental Health Department of my local council.

Having worked for several large retailers, I can only agree that this reply will probably do more harm than good.