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Prizefun, SB7 mobile Ltd scam
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Cant see where I say that I believe I need to check my bank account? my bank paid it obviously!.
you appear to be missing the theme or point around my post that I was trying to explain?.
it was my mobile phone provider account that I should have checked more thoroughly.
Can't quite work out what you're peed at? my lifestyle?
lol was just trying to offer a solution is all.
Where does the money come from to pay the phone bill every month? Either way, I check both and I'm not missing the point that (it seems) you're too busy to check either.
The solution is to check your statements/accounts regularly. That's pretty basic and obvious and would ovoid your situation in the first place. The fact that you're not alone in failing to do so neither surprises or pees me off.
Your only "solution" is to hope the government does something, but you're not suggesting an action you or others can take nor accepting your own responsibility to avoid getting ripped off in the first place. Rather the opposite - plainly thinking that no-one has time to check their own accounts.0 -
mobilejunkie wrote: »Where does the money come from to pay the phone bill every month? Either way, I check both and I'm not missing the point that (it seems) you're too busy to check either.
The solution is to check your statements/accounts regularly. That's pretty basic and obvious and would ovoid your situation in the first place. The fact that you're not alone in failing to do so neither surprises or pees me off.
Your only "solution" is to hope the government does something, but you're not suggesting an action you or others can take nor accepting your own responsibility to avoid getting ripped off in the first place. Rather the opposite - plainly thinking that no-one has time to check their own accounts.
@mobilejunkie I think you're dumb in your replies. So you're suggesting the blame is on the customer for failing to check their mobile or bank accounts regularly? So in the same way, you would say rape victims are to blame for dressing inappropriately or burglary victims for leaving their windows open or using the wrong lock?
These dubious companies operate and earn profit by volume. My Vodafone account got charge £15 lately by Nuyoo, a company owned and managed by the same directors of SB7. Do a companies house check on them and you'll see the number of times they've changed company names and director names. Now do a Google search on each of these companies with the keyword 'scam' appended and you'll be surprised they've been in the deception business for long. The problem here is the regulatory bodies are toothless and a slap on the wrist doesn't deter them because look at it, their ideal victims are busy people with changes to spare or too busy and wealthy they are not aware of these charges to their account for a long time. Let's do the maths here:
100,000 people are being scammed by persuading them to click some dubious banner and they are charged even as minimal as £5 (whereas some charges go as high as £30 per service). That's £500,000 right. It's a lucrative business for the dubious companies and the networks because say the networks charge 20% for every billing then a network would earn £25,000 in this scenario and the dubious company - Nuyoo, SB7 etc takes home £475,000. Now if 40% of the 100,000 victims calls for refund and they are told they will be refunded £3 out of the £5 based on goodwill (Goodwill! so insulting) through some sort of check or postal claim they will have to travel to the post office to claim. Now ask yourself, how many out of these busy victims would have the time to make this journey just to claim £2? So say if only 5% of the 40% that called to claim refund eventually made the trip, that is 2,000 x £3 refunds processed (excluding the network fees) which is £6000.
So the dubious company will in the end take home £475,000 - £6,000 = £469,000. Now tell me that as cunning, crafty, shady these company directors are, they wouldn't easily reserve about £50,000 for legal matters and court settlements in the event they are dragged to court?
It's a scheme, open your eyes!!! The sooner premium charges to mobile networks are stopped and the sooner the regulatory bodies have more power, the better for the public.0 -
I'm so dumb that they won't be scamming me. I not only open my eyes but use them to check my accounts regularly. If you can't be bothered to do that you should be calling yourself derogatory names, not me.0
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For anyone else dealing with the absolute nightmare of the company that is Loaded Mobi/Gaming or SB7 Mobile, here's how I got every single penny back, which they wrongly took from me, having said I 'signed up' to their service, which I did not.
Firstly, note that the most o2 will do is put a future ban on your mobile phone - this is not very helpful when money has been stolen from you already. You must go directly to SB7 Mobile using the email address: help@loadedgaming.co.uk
- Explain that you did not sign up to their service, that you expect a full refund of how ever much they added to your bill and attach proof in the form of phone bills, which show the extra costs. It is likely that the company will tell you that they have proof you signed up to their service and they will try and lay out what happened. DO NOT accept this. It is likely that they will send you screen shots of generic proof, showing you the steps you would have taken to 'sign up'. This is NOT proof that you yourself signed up. Ask for proof that is specific to you - proof that shows that you, as an individual, 'signed up' to the service. It is unlikely they can provide this. Reiterate that you expect a full refund ASAP.
- At this point, they may offer you a goodwill gesture of half of your money back. DO NOT accept this. Threaten them with press action. A handful of publications have covered this story before, but I'm sure they would like to know about how a scam company is swindling phone users out of hundreds, if not thousands of money each year.
- Say you will go to Watchdog or contact Money Saving Expert. They often deal with complaints like this and are very helpful. Get in touch with them with your story and tell the company you have done so.
- Say that you will go to the small claims court and the ombudsman, to prove that this money has been taken out of your account unwillingly.
These steps should, hopefully, get you your money back. Don't give up and focus on the fact that they cannot provide proof you ever 'signed up'. Push for this proof, as it's unlikely they can provide this, and should be forced to give your money back.
If they give up trying to hold on to your money, the Post Office should then send you a text message with a long code. Take the code to your post office, with ID as proof, and they should refund you your money in cash.
I hope this is helpful!1 -
Scams like these are 10 times worse than the PPI fiasco, but yet they still go on unabated in 2019!!!0
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