Bad Reception

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I have Vodafone 4G on phone and IPad. I've been with Vodafone for approx 15yrs. I currently live in a 4G area but I will shortly be moving to an area (Durham) and a recent visit showed me the area has very poor reception. My partner had no problems with EE. Do I have grounds for cancelling my contract (1.5yr remains on current contract) and moving to a different service provider as I will no longer be getting the service I'm paying for. Thank you

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  • Silk
    Silk Posts: 4,836 Forumite
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    paul6257 wrote: »
    I have Vodafone 4G on phone and IPad. I've been with Vodafone for approx 15yrs. I currently live in a 4G area but I will shortly be moving to an area (Durham) and a recent visit showed me the area has very poor reception. My partner had no problems with EE. Do I have grounds for cancelling my contract (1.5yr remains on current contract) and moving to a different service provider as I will no longer be getting the service I'm paying for. Thank you
    No you don't have grounds for choosing to move into a poor service area.
    It's not just about the money
  • paul6257
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    Thanks for your reply
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    Best is to grab a couple of sims when you move and check best reception .
    You can then pay off your current contract if you want .
  • macman
    macman Posts: 53,098 Forumite
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    No provider guarantees universal service.
    No free lunch, and no free laptop ;)
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