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Have I ordered Bt sport?

Managed to join up BT as a new customer and take advantage of TCB £150 odd cash back. Taken to a page advertising £10 per month unlimited bb and calls but for some reason I kept getting an error with sky card when trying to add bt sports. Started from scratch without sport, thinking I could add it on at a later stage, however screen came up saying sport added and total cost £31.99 so thought happy days it has gone through.
It was only when I'd gone through with the whole order and looked closer at the summary, I realised there was no mention of Bt sport, and the bb had been charged at £15 instead of £10. Thankfully I took pics of the screens as I went along, just didn't look into their detail.
Do I ring up bt to clarify now or wait til it's up and running?

Sk56
Savings: £2 Jar: £804/£1000
Debts: Santander 1211.12/1780.47 (32% Paid) Total Debt Paid Off £12871.66

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    I'd ring now before it's all set up.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    just a hint the live final will be aired free, bt aint telling you
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
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