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Nationwide Android banking app

Is anyone else unable to use Nationwides "quick balance" bit of their banking app ?
I used to be able to get a balance, without logging in - no longer - it just sits there, and fails ......
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Comments

  • af889
    af889 Posts: 14 Forumite
    Nope, you are not alone... doesn't work for me either!
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I have sent them an email - lets see how long they take to fix it !!
  • Paul_1977
    Paul_1977 Posts: 992 Forumite
    There is a problem and they are working on it.
  • Paul_1977
    Paul_1977 Posts: 992 Forumite
    RBS has said it was due to a cyber attack!!!!!!!!
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    RBS is not Nationwide
    And vice versa
  • Paul_1977
    Paul_1977 Posts: 992 Forumite
    50Twuncle wrote: »
    RBS is not Nationwide
    And vice versa

    Sorry for some reason I saw Natwest instead of nationwide in the thread title.

    RBS also had issues so it maybe Nationwide were "attacked" as well.
  • noh
    noh Posts: 5,817 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It does work for me but is very very slow over two or so minutes before it displays the balance.
  • I've been having problems with it for about a month. I have to press every button about 10 times to get it to work. I've contacted them via twitter and haven't been able to tell me whats going on.

    Shame really, the app used to be great.
    :santa2:
  • EarthBoy
    EarthBoy Posts: 3,248 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It's working for me but it is slow. I've found that if I hit the power button on my phone to switch the display (not the phone) off while the app is whirring round, and then switch the display straight back on again it jerks the app into life and shows me the quick balance.
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I have had a reply to a message sent yesterday to Nationwide - they deny that there is any known problem with the app ...
    But there definitely is - isn't there ??
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