We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

laptop driving me nuts!!!!

Options
susi
susi Posts: 717 Forumite
Hi Folks, hope someone can give me some advice. I have a sony vaio which I have had a few years now but it had started to go really slow, jump etc. I decided to back everything up and reformat it as it had never been done, expecting it to be a wizz when it was all finished............Wrong!!! It is still as bad as ever, really slow, jumping all the time, I feel like throwing it at the wall. I thought if it was taken back to factory settings it would be good to go? Any ideas? I have downloaded the AVG free and I think Mcaffe is still working (it was pre installed from the discs.) Any help appriciated x

Comments

  • Firetastic
    Firetastic Posts: 596 Forumite
    What version of Windows have you got on it?
  • Fightsback
    Fightsback Posts: 2,504 Forumite
    What Win OS is it ?

    Do the fans run all the time ? Could be CPU downclocking due to blocked air ducts.

    Run a chkdsk.

    Run a manual defrag
    Science isn't exact, it's only confidence within limits.
  • elektra
    elektra Posts: 1,361 Forumite
    Part of the Furniture Combo Breaker Cashback Cashier
    susi wrote: »
    I have downloaded the AVG free and I think Mcaffe is still working (it was pre installed from the discs.)

    If you have two anti-virus programs running they will conflict with each other.
  • Fightsback
    Fightsback Posts: 2,504 Forumite
    elektra wrote: »
    If you have two anti-virus programs running they will conflict with each other.

    Good spot, missed that.

    Trying to watch the test match at the same time :)
    Science isn't exact, it's only confidence within limits.
  • bsod
    bsod Posts: 1,225 Forumite
    edited 29 July 2015 at 2:33PM
    what procedure did you use to do a factory restore, what are these discs?

    does safe mode exhibit the same problem

    what is jumping, the touchpad?

    which video card is installed, is the machine overly warm

    remove avg and mcafee, then see how it operates

    don't waste any time defragging

    what's windows update upto?
    Don't you dare criticise what you cannot understand
  • Fightsback
    Fightsback Posts: 2,504 Forumite
    bsod wrote: »
    what procedure did you use to do a factory restore, what are these discs?

    don't waste any time defragging

    If a new install might not yet have done the auto defrag as per schedule
    Science isn't exact, it's only confidence within limits.
  • bsod
    bsod Posts: 1,225 Forumite
    it's never the cause or the cure, and it's just been re-installed, so fragmentation will be minimal.
    Don't you dare criticise what you cannot understand
  • susi
    susi Posts: 717 Forumite
    Thank you for all your help and advice, I have just redone it again, I used the recovery discs that came with the laptop (it was a 2nd hand laptop so I guess they dowloaded the recovery discs) It seems to be ok for the time being, I havent installed AVG again and will hang back on that in case it was that causing the problem. When I bought the laptop it had windows 7 installed but the recovery disks have installed windows vista (would that be a problem?)
  • grumpycrab
    grumpycrab Posts: 5,026 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    susi wrote: »
    When I bought the laptop it had windows 7 installed but the recovery disks have installed windows vista (would that be a problem?)
    Oh dear. Vista preceded 7 and, although it works once fully patched and tweaked, its a backwards step. Did you have a backup of 7 OR any Windows7 license sticker anywhere?
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • susi
    susi Posts: 717 Forumite
    I did a full back up, would that just back up my information? Sorry as you can tell, im not very techie minded :-(
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.