FareDepot refund process?

bluenoseam

leonmcgann wrote: »

I know it's my fault I was refused entry, which is why I'm only getting $500 of the $750 flight back... Just wanted to check the process they were making me go through was normal and they weren't stealing my card or identity lol, no need to be rude :money:

That wasn't rude - it was ascertaining the facts, there's a difference. Me being rude would've been assuming you'd been denied entry as a result of previous "mishaps" we'll say & telling you that you're lucky you're getting a refund.

As things stand I'm giving you the benefit of the doubt, but I'll say this kinda calmly & with rational thought - they're going above & beyond their duty to you. They legally are not obliged to offer you any refund as for whatever reason you were not allowed entry to the country. What they are asking is within bounds of reason so as to minimise their risk to criminal activity - which is something all smart businesses should do anyway.

With all that in mind, I'd simply supply the information & worst case scenario, once you have been refunded, one perhaps could suggest that you "lose" your card. Then that way you'll have a brand new card with a new number, expiration date & CCV, rendering the old one useless. Slight hassle maybe, but if it'll put your mind at ease then it's all good right.